Customer Help

If talking to a real-life human is more your thing,
you can reach our Customer Happiness Team via email (below).

Frequently Asked Questions

How much does shipping cost?

We have a standard flat rate shipping of $8 for all Australian purchases.

Where can I learn more about your products?

We post a wide variety of recipes, product hacks on our social media pages. You can find us on Facebook, Instagram, Linked In, Youtube, Pinterest and TikTok! We also have a FREE recipe e-book available to provide some additional creativity. 

I have strict dietary requirements, can I still enjoy your products?

You sure can! All of our products are gluten-free, dairy-free, plant-based, vegetarian, non-GMO, cholesterol-free, Australian made, halal-certified and HACCP! If you have any additional questions, please don’t hesitate to ask through our chatbot or contact us page. 

Where are you located?

All of our options are carries out from our warehouses in Melbourne, Victoria. 

Can I pick up my order?

Unfortunately, we do not offer a pick-up option for our online purchases. We do, however, have a number of stockists who may have the product that you are after. Simply visit our stockist page to find the closest one to you and don’t forget to call ahead to ensure that they have your desired item in stock. 

Get in touch

Have questions about your order, or a general enquiry?